Terms and Conditions
Payment is due upon receipt of invoice, and must be received within 5 days of the auction.
BUYERS PREMIUM: The buyers premium for internet bidding, in house, phone and absentee is 25%.
PAYMENT: We accept payment in cash, check, wire transfer and most credit cards.Payments made using credit cards carry an additional 3.6% of the purchase price, which includes the buyer's premium and sales tax if applicable. Wire transfers carry an additional $35 fee. International buyers must pay via wire transfer. Invoices over $5000 must be paid by cash, check or wire transfer.
CHECKS: to avoid the 3.6% cc fee, please pay by check. Checks should be made out to New Haven Auctions and mailed to Fred Giampietro, 153 1/2 Bradley Street, New Haven, CT 06511. DO NOT MAIL PAYMENTS TO AUCTION HOUSE ADDRESS.
Please call the gallery 475-234-5120 to pay by credit card or obtain wire transfer information.
All sales are subject to 6.35% Connecticut sales tax unless the buyer holds a valid Connecticut or other state's resale certificate and submits a signed copy of the Connecticut Resale Form. We do not collect sales tax on items shipped out of state.
We do not accept credit card payment for JEWELRY, CARPETS, COINS, SILVER, unless paying through the Live Auctioneers payment portal. If items are paid by a buyer unknown to us, shipping could be delayed. If paying by credit card, we do not ship to an address that is not associated with the credit card being used.
SHIPPING: The shipping of items, both arrangement and costs of shipping, are the responsibility of the buyer. New Haven Auctions does not ship. All shipping is outsourced. Our approved shipper is The Village Express, Branford, CT 203-481-7426 or (email@example.com) Attn: Kristen. They will contact you after payment is made to arrange your shipping. Shipping is arranged only after items are paid for and payment clears. Please allow 7 days from receipt of check for release of item by shipper.
We recommend that potential buyers contact Village Express or UPS to receive a shipping estimate prior to bidding. The possible high cost of shipping does not absolve a buyer from following through with a purchase.
If you would like to secure an alternate quote, please contact The UPS Store # 5105 at (203) 772-4445 or (firstname.lastname@example.org) Attn: Manjit.
Sales to out of state buyers that are picked up by the buyer's representative will be charged Connecticut sales tax unless the representative is a licensed commercial shipper and provides a Bill of Lading at pick up.
PICK UP: Items can be picked up in person at our facility BY APPOINTMENT ONLY. Please contact the gallery 24 hours in advance to arrange for pick up. Pick up can be scheduled for Monday through Friday 9am - 3pm.
Please contact us by email @ email@example.com or call 475-234-5120 if you have any questions.
Thank You for your business,
New Haven Auctions